Customer support

Saved replies prompt

A copy-and-paste prompt for ChatGPT, Claude or Gemini that gets a professional saved replies on the first try, plus the cheapest model that does it well.

What most people type

make me 5 canned responses for common questions at my online furniture store

It works, but the AI has to guess your customer name, store name and delivery timeframe, so the first answer usually needs another round. The version below asks for exactly what a professional would deliver.

The better prompt

Write 5 canned customer-support responses for the most common questions at my online furniture store.

Pick the 5 questions furniture shoppers ask most often (for example: order status, delivery times, returns, assembly, damaged items). Tell me which question each one answers.

For each response:
- Give a short title and the customer question it answers.
- Write a friendly, professional reply of 3-6 sentences that I can paste into chat or email, with a greeting using [customer name] and a sign-off from [store name].
- Use placeholders for any store-specific fact, such as [delivery timeframe], [return window and conditions], [return shipping policy], [warranty terms], [assembly service or instructions link], [support email/phone], and [support hours]. Do not invent policies, timeframes, prices or guarantees.

Tone: [brand tone, e.g. warm and helpful]. Keep the replies general enough to reuse across products.

Replace the [brackets] with your details before you send it: customer name, store name, delivery timeframe, return window and conditions, return shipping policy, warranty terms, assembly service or instructions link, support email/phone and a few more.

What a professional saved replies prompt covers

  • Placeholders for which questions or suggested common ones like shipping, returns, assembly
  • Five responses
  • Consistent friendly tone
  • Placeholders for store-specific details

Best AI model for this prompt

This is a everyday task. You don't need the most expensive model. The cheapest model at each company that handles it well:

CompanyModelPer usePer 1,000 uses
AnthropicClaude Sonnet 5.5$0.0044$4.38
OpenAIGPT-6.1 Terra$0.0022$2.19
GoogleGemini 3.8 Flashcheapest$0.0016$1.64

Pay-per-use list prices for this prompt and its expected answer (about 400 tokens). On a monthly chat plan, the same choice shows up as more messages before you hit your limit. See today's AI prices.

Saved replies prompt for ChatGPT, Claude and Gemini (Customer support) · PromptSaver