Help article prompt

What most people type

write a help center article explaining how to reset your password in our app

It works, but the AI has to guess your app name, audience, e.g. end users of the app and placeholder, so the first answer usually needs another round. The version below asks for exactly what a professional would deliver.

Write a help center article explaining how to reset your password in [app name].

Audience: [audience, e.g. end users of the app], many of whom may be locked out and not technical.

Base the steps on this reset flow: [reset steps as they appear in the app, including where to tap, the screen names and button labels]. Do not invent steps, screens or button labels; if something is unclear, leave a clearly marked [placeholder].

Include:
- A clear title and a one-sentence intro saying what the article covers and when to use it
- What you need before you start (for example, access to [email or phone used for the account])
- Numbered steps, one action per step, with the exact button or field names
- Password requirements: [password rules]
- Troubleshooting for common problems, such as not receiving the reset email or code, an expired or invalid link, or no longer having access to the email on file. Use [what to do in each case] where the answer depends on our policy.
- A short note on account security, such as not sharing reset codes. Don't make claims about security features I haven't listed.
- Where to get more help: [support contact or link]
- Optional: spots marked [screenshot: description] where an image would help

Format: plain, friendly, second-person tone in markdown with headings. Keep it scannable and short enough to read in a minute or two. If the reset steps differ by platform (iOS, Android, web), give each its own short section for [platforms supported].

Replace the [brackets] with your details before you send it: app name, audience, e.g. end users of the app, placeholder, email or phone used for the account, password rules, what to do in each case, support contact or link, screenshot: description and a few more.

What a professional help article prompt covers

• Numbered steps
• Placeholders for app-specific button names
• Troubleshooting section
• Contact support fallback
• Short title

Best AI model for this prompt

This is a everyday task. You don't need the most expensive model. The cheapest model at each company that handles it well:

Pay-per-use list prices for this prompt and its expected answer (about 400 tokens). On a monthly chat plan, the same choice shows up as more messages before you hit your limit. See today's AI prices.