Return policy prompt
A copy-and-paste prompt for ChatGPT, Claude or Gemini that gets a professional return policy on the first try, plus the cheapest model that does it well.
What most people type
I need a return policy page for my clothing store. 30 day returns, items must be unworn with tags, we don't refund shipping, exchanges are free.
It works, but the AI has to guess your non-returnable items, e.g. final sale or underwear, return process, portal or email, and address and refund method and processing time, so the first answer usually needs another round. The version below asks for exactly what a professional would deliver.
The better prompt
Write a return policy page for my clothing store's website, in clear, customer-friendly language. Policy facts to use exactly as given: - Returns accepted within 30 days - Items must be unworn with tags attached - Shipping costs are not refunded - Exchanges are free Structure it the way an ecommerce policy page usually reads, with headings: 1. Short intro summarizing the policy 2. Return eligibility (30 days, unworn, tags attached) and any exceptions: [non-returnable items, e.g. final sale or underwear] 3. How to start a return, step by step: [return process, portal or email, and address] 4. Refunds: [refund method and processing time], noting that original shipping is not refunded and [who pays return shipping] 5. Free exchanges: how they work, [exchange process and what happens if the size is out of stock] 6. Damaged or wrong items: [policy] 7. Short FAQ (3-4 common questions) 8. Contact details: [email or phone and support hours] Do not invent any terms beyond those given. Use the placeholders where I haven't supplied a policy, and keep the tone [brand tone]. Add a note at the end listing anything I should confirm with a lawyer for [store location], since return rules vary by region. Make the page easy to scan, about 300-500 words, in markdown.
Replace the [brackets] with your details before you send it: non-returnable items, e.g. final sale or underwear, return process, portal or email, and address, refund method and processing time, who pays return shipping, policy, email or phone and support hours, brand tone, store location.
What a professional return policy prompt covers
- Clear sections such as eligibility, how to return, refunds, exchanges
- Placeholder for contact email or return address
- Plain customer-friendly language
Watch out for
- Invented legal guarantees
Best AI model for this prompt
This is a everyday task: standard policy page writing; needs solid structure but no complex reasoning. You don't need the most expensive model. The cheapest model at each company that handles it well:
| Company | Model | Per use | Per 1,000 uses |
|---|---|---|---|
| Anthropic | Claude Sonnet 5.5 | $0.0081 | $8.08 |
| OpenAI | GPT-6.1 Terra | $0.0040 | $4.04 |
| Gemini 3.8 Flashcheapest | $0.0030 | $3.03 |
Pay-per-use list prices for this prompt and its expected answer (about 750 tokens). On a monthly chat plan, the same choice shows up as more messages before you hit your limit. See today's AI prices.