Objection handling prompt

What most people type

how do I respond when people say our solar panels are too expensive

It works, but the AI has to guess your residential or commercial, customer type and region, so the first answer usually needs another round. The version below asks for exactly what a professional would deliver.

Give me a practical guide to responding when prospects say our solar panels are too expensive. I sell [residential or commercial] solar to [customer type] in [region], through [sales channel: in-person, phone, online].

Cover:
1. The common reasons behind the "too expensive" objection (sticker price, monthly budget, doubts about payback, comparison with a competitor quote), and one clarifying question to find which one applies.
2. A response for each reason, with a short word-for-word script I can say out loud.
3. How to reframe cost as long-term value, using ways to compare cost against savings, financing options and incentives. Use placeholders for the numbers and programs, and tell me how to check which ones apply. Don't invent figures, savings or incentive details.
4. What to avoid saying, including any claims about savings or returns that I can't back up.
5. When to stop pushing and offer a follow-up.

Our details: price range [price range], financing options [financing options], warranty [warranty terms], what sets us apart [differentiators].

Format: a short intro, then one section per objection reason, with the script in each. Keep it practical and conversational, not salesy.

Replace the [brackets] with your details before you send it: residential or commercial, customer type, region, sales channel: in-person, phone, online, price range, financing options, warranty terms, differentiators.

Why this version works

• Added context placeholders for market and customer. Good objection handling depends on who is buying and where.
• Split objection into likely root causes. Each cause needs a different response.
• Requested word-for-word scripts. Gives lines you can use right away.
• Barred invented savings and incentive figures. Prices and incentives vary and can't be verified.

What a professional objection handling prompt covers

• Several response approaches
• Acknowledge then reframe
• Financing or savings angle with placeholders, not invented numbers
• Questions to ask the customer

Watch out for

• Invented savings figures presented as fact

Best AI model for this prompt

This is a everyday task: sales objection handling needs solid persuasive writing but no multi-step reasoning. You don't need the most expensive model. The cheapest model at each company that handles it well:

Pay-per-use list prices for this prompt and its expected answer (about 900 tokens). On a monthly chat plan, the same choice shows up as more messages before you hit your limit. See today's AI prices.